Friends of Pittville, in partnership with Cheltenham Borough Council, has installed a coin-operated dispenser on the Upper Lake in Pittville Park. This dispenses food which is suitable for wildfowl such as ducks and swans. The project has been running since March 2015 and was evaluated in January 2017. There have been hiccups along the way but, overall, we believe it is worth continuing to offer this service. Until the beginning of 2023, the dispenser was managed on a day-to-day basis by a local charity, St Vincent’s and St George’s Association, now renamed AimUp. Unfortunately the charity has moved its centre of activities away from the Pittville area and their valued involvement had to come to an end. Friends of Pittville volunteers are now managing the dispenser full-time. The lessons we have learned have been turned into Hints and Tips for anyone considering a similar enterprise (revised November 2018).